SHIPPING INFO



FREE SHIPPING ON ORDERS $250+

Offer valid for USA orders totaling $250 or more in US dollars before taxes or any fees, and only for customers shipping to an address in the United States. Packages will ship for FREE using our standard Shipping service (as detailed below). Customs, taxes, duties, and collection fees may still apply (Normally our goods up to 2500 US dollars has no tax duties to USA). All duties and/or taxes are the responsibility of the customer and are not collected by Hamsa-Hamsa, nor are they included in the order total. Any applicable fees will be due upon delivery. After your payment is authorized and verified, it can still take up to three business days to process your order.

Delivery Rates & Services below $250 order

Below are the delivery methods available with estimated costs and arrival time:

USA

Service

Cost

Delivery Time

Standard Shipping Door to Door for the 1st item

USD$9

Up to 10 business days

Each additional item in the above same parcel

USD$3

 

 

*Please note that those delivery times are carrier's obligation which we cannot guarantee but are likely.

For out of USA we ship only with our standard Door to Door (up to 7 business days) to:

United Kingdom, Germany, Ireland, France, Italy, Denmark, Sweden, Belgium, Netherlands, Spain, Portugal, Poland, Israel.

Above countries delivery rates can be checked during shopping process.

Standard Shipping

Your order will be delivered to you by DHL Global Mail Currier service. All orders, will be delivered door to door within 8 business days (or less). 

Express Shipping

Your order will be delivered by FED-EX Currier service. All orders, will be delivered door to door within 2 business days. There will be an attempt to deliver the goods to you three (3) times. They will also leave a notice card after each delivery attempt to advise you what you can do to arrange the receipt of your package. 

If you have any questions related to your delivery, please contact us.

Taxes and Duties

  • All international orders may be subject to taxes and duties. Normally goods are duty free to the USA up to 250 US dollars. Our goods origin enables duty free to the USA up to 2500 US dollars value.
  • For out of USA destinations that we ship to there will be additional 20% VAT charges of order's value.
  • Our standard shipping is to ship your package DDP, "duties and taxes paid".
  • If you choose the express Fed-Ex it is shipped DDU, "duties and taxes unpaid". This means all applicable customs, taxes, import duties and collection fees are the responsibility of the customer (even if you refuse any shipments upon delivery). Due to our goods origin there should not be any taxes up to value of 2500 US dollars.
  • Customs authorities require that we state the value of your order directly on your package(s).
  • Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery. If such happens we are not able to control all local customs regulations but together with your purchase we make sure to provide all necessary documents from our side inside your package.
  • If after all your order does require these additional charges, they must be paid by you in order for your package to clear customs.
  • These fees are paid to the local carrier and are not collected by Hamsa-Hamsa.

Currency Conversions

All prices listed on our site are in US dollars, and charged to your credit card in US dollars. The bank that has issued your credit card determines the exact exchange rate that you will be charged.
Please note that we do not make any guarantees or promises about what the current exchange rate is or what you will be charged by your bank, as this is out of our control.

Returns

By placing an order at Hamsa-Hamsa, you are responsible for the cost of return shipping back to Israel. Please refer to our international returns policy for further information on how to return your packages from USA and outside of the United States back to Israel.